Live Lesson Setup Guide for Teachers


Download the McCarthy Music app onto your Mac.
(Click the third green button, labeled "Download for Mac OS X.")

Once the file is downloaded, open it and follow the on-screen installation.

Before opening the app, make sure your machine has the latest version of the Google Chrome web browser installed.


Once you've installed the McCarthy Music app and ensured you have the latest version of Chrome, find the McCarthy Music app icon in your Applications folder and double-click to open it. When the software launches, the guided setup wizard will automatically appear to help you set up and connect your keyboard, account, and audio/video.


Connect your keyboard piano to your iPad or computer. This can be done one of two ways:

  1. Direct Connection

    • Connect your keyboard to your Mac using a standard USB 2.0 cable.

      USB cable

  2. Bluetooth Connection

    1. On the Connecting Your Mac page of the setup wizard, click "Configure Bluetooth"
    2. Press Command(⌘) + 2 to open Midi Studio on your computer
    3. From this window, select "Bluetooth," find your keyboard's name, and click "Connect"

Once your keyboard is connected, you can edit its settings or leave them as they are. To continue, click "Next."


To get to the login screen, click "Sign in here" to the right of the form (skip the form; if you registered on our website, you don't need to create a new account).

Sign in using the same credentials you used to register online. When you're logged in and ready to continue, click "Next."


To set up your computer's camera and any external cameras you wish to use during a lesson:

  1. Click the computer image labeled "Setup the camera connected to your current device"

    Computer icon to set up the camera connected to current device

    From here, you'll be taken through our Audio/Visual Setup Wizard on Chrome (Note: If Chrome doesn't automatically open, please open Chrome, then try again)

  2. The first screen tests your microphone (if Chrome asks for microphone and/or video access, click "Allow")

    Microphone test

    Speak at a normal volume and you should see the audio meter registering your voice. (If the meter does nothing, you may need to adjust your microphone volume or choose a different microphone from the dropdown menu.) If the meter looks good, click "Yes" to continue.

  3. The next screen tests your speakers

    Speakers test

    You should be able to hear a piano note being played. (If not, you may need to adjust your speaker volume or choose a different set of speakers from the dropdown menu.) If the sound plays at an appropriate level, click "Yes" to continue.

  4. The last screen tests your webcam

    Video test

    You should be able to see yourself on screen. (If not, you may need to choose a different webcam from the dropdown menu.) To complete the audio/visual setup wizard, click "Yes." Google Chrome will close and you will return to the McCarthy Music app.

  • Secondary camera

    1. To connect an iPhone or iPad as a secondary camera (required for teachers*), click the phone image labeled "Setup a camera connected to an external device." You should then see a QR code that you will scan using your iPhone or iPad.

      QR code screen

    2. On your secondary iPhone or iPad, download the McCarthy Piano Camera app from the App Store
    3. Open the McCarthy Piano Camera app (allow camera access if prompted)
    4. To link your secondary camera to the main app, scan the QR code (point your iPhone or iPad camera at it)

    *Your secondary camera will be used to point at your hands and keyboard, allowing you to demonstrate things to your students such as proper hand placement, how to play, etc.

  •   Starting a Lesson

    1. In the McCarthy Music app, log in to the account that has a lesson scheduled

    2. Click or tap Live Lessons

    3. Click Live Lessons from main screen

    4. Under Current Lessons, look for your student's name and click or tap Join

    5. Click or tap Join from Live Lessons screen

    6. If you need to set up your camera, you'll be taken to Google Chrome to complete the 3-step audio/video setup wizard (if Chrome doesn't open on its own, open Chrome)

    7. After you finish setting up your camera, switch back to the app (if needed, you can connect your keyboard and/or additional cameras from this setup status screen)

    8. Setup status screen

    9. When you're ready to enter the lesson, click or tap "I Am Ready"

    If your student is already ready and waiting, the lesson will start automatically. If your student is not yet ready, you'll see a screen showing your student's status and the lesson will start when your student is ready.

    Go to Help Center

      I can’t see my student in video chat
    • Restart the video chat